Monitoring and Evaluation Questionnaire

The helpline at Working Families is charitably funded. It is important for us to get your feedback in order to satisfy funders that our advice is needed and that we are contacted by all sectors of the population.
We also find this information useful for our campaigns to improve the rights of working parents.
We would be most grateful if you could complete and return the following form even if you do not wish to answer every question. You may add extra information in the final section.
The personal details will only be used to compile statistical information and/or for the prize draw.

Click on the Send button to send the form and return to the Factsheets page.

QUESTIONS ABOUT YOU

How did you hear about us?

Do you have any comments about the advice service/information which you received from us? Did the advice received help to resolve your problem?

If we referred you to another organisation, do you have any comments about that organisation (please state the name of organisation)?

What is your gender?

Female  Male

What ages are your children?

How old are you?

16 - 24

25 - 49

50+

Are you a lone parent?

Yes  No

Would you consider your family to be on a low income?

Yes  No

Does anyone in your family have a disability?

Yes, someone over 18

Yes, someone under 18

No

Please say how you define your ethnicity:

Other ethnicity specified:

Are you a refugee?

Yes  No

Do you live in a rural area?

Yes  No

What is the name of your local council?

QUESTIONS ABOUT YOUR EMPLOYMENT

Are you currently....

If you work, how many hours a week do you usually work?

If you are employed, how many employees does your employer have?

Fewer than 6

6 - 50

51 - 250

250+

If you are employed, how long have you worked for your current employer?

If you are employed, are you being threatened with redundancy?

Yes  No

If you are employed what type of job do you have?

If you are employed which sector do you work in?

ADDITIONAL INFORMATION

Please add any extra information you would like to give here:

CONTACT DETAILS (OPTIONAL)

Can we contact you again to find out how you got on? If so please give contact details. These will be kept confidential and will NOT be passed to third parties.

Please tick here if you only wish to be contacted for the purpose of the prize draw.

Your contact details:

 

Working Families operates a complaints procedure to ensure that any complaints are dealt with thoroughly and fairly. If you would like to have details of the procedure or to make a complaint please contact a member of the Advice Team at Working Families.