Small steps!

I have been thinking about some of the responses to the blog to date. Do please leave your thoughts.

First can I stress that I do know how lucky I am and if that does not come through in what I write, there is something wrong!  I am blessed.  With seemingly happy, healthy children, a supportive partner and a job I love doing.  All that I have lacked is balance.  Now my illness has given me both the opportunity to recognise that I have a choice and some impetus to use it.  I do see these two factors: (1) the recognition that choice exists and (2) the impetus, desire, call it what you will, to exercise that choice as being two separate ideas.

I also hope that I have also made clear that I know there are many fathers who have little or no choice about how and when they work.  The blog is possibly going to be less relevant to those fathers.  I think I’m writing principally for fathers who have a choice, but who perhaps may not recognise that they do or who may lack impetus to exercise it.  The thing about choice though, the more I reflect on it, is that surely most of us have some degree of choice?  For someone it might be limited to whether to accept an extra shift or some overtime or casual work because the money would be great and how much will you actually add by being home for those hours?  For someone else it may be whether they want to press for promotion or the extra responsibility a project involves? For me I’m finding that it’s about choosing to go to London less and to make sure I leave at six rather than seven.

Maybe what I’m saying is that if everyone recognised that there was some choice and had the confidence both to exercise that choice and to be public about it, perhaps we would see a shift in culture.  William (in his comments on my last entry) writes about his company talking about flexibility and balance but not expecting you to take it.  I hear that often.  Over the last decade, working within large organisations, focusing predominantly on how people treat each other at work, I have thought  a great deal about the nature of ‘companies’ and I have come to believe that they don’t actually exist!  For me companies are just a brand name and a collection of (sometimes very fine) buildings all over the place.  Talk of ‘company culture’ is I think often exaggerated.  What companies really consist of is an assortment of people with influence over each other.    And that influence does not rigidly follow hierarchical lines.  You influence people on your team, the people around you, obviously you influence anybody who works for you, but you also influence your boss, and their (senior) colleagues too.   Much of my work is about helping people to recognise the influence that they have.  I would say to someone in William’s position that talking to your boss about leaving early twice a week so you can supervise tea or pick up from swimming isn’t necessarily ‘rocking the boat’.  Particularly if at the same time you are making clear that the work will get done; that the boss won’t lose out.

One of the things I want to cover in the blog is the whole question of how exercising a positive choice can make you more productive overall, but let’s not run before we can walk!  For the moment, let’s leave it at fathers like William saying, credibly and assertively to their boss, that their exercising a choice isn’t going to mean that the boss loses out.  Small steps!

Something else that I believe after 20 years of talking to bosses is that they, like clients, are human beings.  William (and anyone else reading this and trying to imagine how their own boss would react to a request) is likely to be thinking ‘you’ve not met my boss yet!’  All I can say is that frequently as part of my job I talk at length to bosses who have been complained about, who are clearly perceived by someone to be a problem.  I have often seen vulnerability and insecurity; people under pressure.  Sometimes I have seen people who are also struggling with their work life balance.  The main point though is that the people I meet are very different from the people that have been described to me.

I’m the first to accept that many bosses probably aren’t yet convinced that your job can be done flexibly, but I’m not advocating that everyone submits a flexible work request through their HR department.  We’re talking about taking small steps.  I doubt many bosses will put a blanket ban on picking up from swimming – at least if they are clear that the work will be done.   And if, over time, they recognise that your job is getting done, even though you’re leaving ‘early’, they may start to change the way they think.

In this struggle though, it’s important to recognise that covert operations will not have sufficient impact.  We need to be clear about what we are doing; that’s how we maximise our influence.  Last week there was an article in the FT work section about going home when you are tired and unproductive.  I loved it.  But it didn’t go far enough; it didn’t talk about publicising what you are doing.  I wanted it to say ‘Go home when you’re tired and unproductive and tell the people around you what you’re doing.’ That’s what’s going to drive culture change.

Something that I have been thinking about recently is the energy that children and families can give you.  Given that for most parents a state of perennial, child induced tiredness is the norm, this may sound ridiculous.  But I have a different perspective.  After all I am currently a bit like a scientific experiment. I am a perennially tired parent who has had abnormal levels of fatigue inflicted upon them (through the side effects of aggressive chemo and radio therapies).  Hopefully, 18 months on from the treatment, the fatigue will start to fade soon.  But at the moment it’s still there.  During the experiment, over the course of the last couple of years, something very strange has happened to me in terms of the way that I regard my children.  I had always (subconsciously) viewed them as net users of resource.  In so many different ways, but certainly in terms of energy!  They were also always viewed as the principal cause of my (and my partner’s) tiredness.  That was the accepted logic.  In the months following my diagnosis they quietly transformed, from users to providers; providers for me of energy and purpose.  I needed to get it from somewhere!  I wasn’t working and I was being regularly injected with a cocktail of the finest energy sapping drugs.  The whole dynamic changed and I started to see them differently.  (By the way if you’re worrying that I use terms like ‘net energy user’ with my boys, please relax!)  But I have started to wonder whether just recognising the energising effect of being with them (however tiring it may feel at the time) could help others in the way that I think it’s helped me over the last year or so.  Perhaps you might think about telling people that you need to go home to tap into the energy you get there, to refresh yourself.

Argonaut (in his comment) suggested that surely the worst thing would be to get old and realise that you missed your kids growing up because you were at work.  This is ground that I know because five or six years ago (maybe more) over a beer, one of my former bosses, a man who has been very good to me and who has had a great deal of impact on my career, said to me ‘Matt, don’t do what I’ve done and wake up one morning realising that you’ve missed your children growing up.’  When I speak publicly I normally tell this story, because it shows something about the way people addicted to work function.  At the time I remember thinking, ‘this is enormous’, ‘this is why I have started up my own company’, ‘I need to listen to this.’

Of course, being ‘driven’ or a workaholic or whatever word you want to use to describe someone like me, I continued to work 60, 70 hours a week.  The warning had no impact whatsoever on how I behaved.  It wasn’t until the doctor said ‘I think you’ve got cancer’ that I had the realisation that I had spent most of the last 20 years worrying about stuff that didn’t really matter.  And then I started to think about the warning I’d been given and what factors lead me to ignore it.  Some of that thinking is contained in the ‘work drivers’ piece.  But getting back to Argonaut’s suggestion, I have come to realise that there possibly is something worse than realising you’ve missed your children’s childhood.  It’s looking at the product of your parenting and regretting your choices.

People say on your death bed no-one will ever wish they’d spent more time at work.  I take this to the next stage; on that death bed you’re unlikely to regret the way that you managed a particular project or the decision you took not to push that product.  Because you’ll no longer be involved with the company.  But in twenty years you probably are going to be regularly reminded of your shortfalls as a parent.  Because, hopefully you’ll be watching your (grown up) children.  And you’ll possibly be thinking that you regret not spending more time talking to them about a particular thing, blaming yourself for not having more influence.  I’m sorry if that feels a bit negative.  But for me it’s a stronger warning.  It feels a bit like the picture of the damaged lungs on cigarette packets.  And what I’m interested in doing is finding warnings that generate impetus for people to exercise choice but that don’t involve cancer treatment!

Finally William asks about whether commercialism is part of the problem. Whether we are working too hard to collect stuff we don’t need.  Of course we are.  But I don’t want this blog to be a condemnation of the world we live in – just about thinking about how you can change the way or the hours you work.  With small steps at first.

 



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5 Responses to Small steps!

  1. Argonaut says:

    Interesting stuff, and thanks for responding to my comment.

    How far do you think that work addiction (or whatever we want to call it – working too much) is a function of our deep seated ideas of what it means to be a man and a breadwinner and provider? I think this is quite powerful, but, as a father to boys, do you think that there is any hope that they will do it differently to you having seen how much you work? I guess my question is, what breaks the cycle over generations, or is it just down to individuals?

    cheers

    Argonaut

  2. Being a working dad myself, having 11 and 14 year old boys, I fully appreciate the sentiments and thoughts on getting fatherhood and work in balance. I have created and driven a couple of small businesses and constantly tussled with the two sides of ‘providing’ for my family. One is providing in the easily seen ‘material’ things, the other is providing a role model that whilst not being perfect, sets some ground rules that I think will be important for their future. To this end I set about a work – life balance change a few years back by changing career to supply garden offices to similar people who are also looking for a work – life balance change. Strangely, this came about a matter of months before an ‘out of the blue’ divorce, part of which was blamed by my ex on my work ethic? However, by overcoming the trauma of a divorce and having a part time role with my boys, I find myself years later being involved on a daily basis with a whole spectrum of people looking to work from home for a wide range of reasons. Happily a growing number are fathers of children who are probably a number of years in front of me in getting the balance right. The whole topic of ‘teleworking’ and how it is viewed by the corporate masses is another story, one which we are about to try to engage, but one of the main reasons for slow uptake on working from home for a corporate is trust! Like I say a topic for another time. I hope I see more and more dads ‘getting it’ in the future.

    All the best

    Graham

    • Matt D says:

      Graham, I love the idea that as you instal home offices you encounter a wide array of fathers (and families) at various stages in readjusting their lives, some of whom at least appear to be years ahead of the curve. Certainly technology and at one end of the spectrum the ability to function fully in a (very comfortable I’m sure) office in your garden offers real opportunities to those looking to adjust things. It would be interesting to hear more about anything you’ve picked up particularly from the people who seem to be doing this stuff successfully.

      You conclude by raising the idea of trust. Indeed in much of the work that I have done with managers one of the first barriers you come to when you raise home working, and to a lesser extent any form of flexible working, is trust. A manager will say ‘how will I be sure what they are doing?’ I have found that this is typically a relatively simple obstacle to clear. I’ll ask the manager about what their team are doing now, while s/he is sitting with me talking about flexible working? I’ll ask them about the person they manage who works in another location – even abroad. How much control do they have over what they are doing? Very quickly managers tend to accept that they trust everyone around them to be doing their job and not surfing the net or disclosing customer data to the enemy. Trust is a fundamental part of the modern work contract. Then you can talk about the ‘trust dividend’, the benefits that come from the employee feeling trusted in terms of productivity, loyalty, commitment etc. Most managers ‘get this’ very quickly. The centrepiece of the work that I do with managers is on getting them to manage outputs not inputs; to focus on what the worler is producing and not how they are doing it. This approach naturally involves trust.

      From the worker’s perspective there is something very important to recognise about trust in my view. Trust is personal. You develop a relationship of trust with an individual – in this case your manager. Or perhaps more correctly a number of individuals: clients, colleagues, stakeholders and ultimately your manager. The organisation you work in may have policies and statements espousing your right to work flexibly, but it is that person (or those people) who have to believe that you can do your job in the way that you are proposing. I think this is an idea that I will develop in the response to William I’m just about to start. But the fundamental point is that is is down to the individual person looking to change their work pattern to gain the trust of the people they work with that this will work.

      Matt

  3. william says:

    Hi

    I just wanted to know if there will be any more updates on this blog? I guess people are just coming back from summer hols, but I would like, if possible, to carry on the debate which was beginning here.

    I have to say that for me, coming back into work after a summer break away with the family, makes me question the whole work thing anew. Before the routine takes over again I get a glimpse of the bigger picture of a properly balanced life, and the longer term view. But how to maintain this insight in the face of tough times for my employer (and the feelings on insecurity that causes), a heaving inbox and swollen in-tray is a thorny question.

    • Matt D says:

      William, I apologise for a lack of posting over the summer. Numerous excuses too predictable to set out!

      Indeed early September must surely be the time when the balance that we have in our lives is in the sharpest focus. It’s possibly worth remembering though that, for everyone who returns from wherever they have been wondering how they can create more of this in their life, there will be someone else desperate to get back to their desk and its certainties, status and meaning. We all see things differently.

      The impression you give is of someone who is setting out now with ideas and resolutions that you fear will be soon forgotten under the in box pressures in the dreadful environment we currently face. My sense is that if you want to bring about lasting change you need (1) to do the ground work thinking that I talk about elsewhere in this blog and (2) to set yourself some realistic, probably small targets initially. But more importantly (3) you need to discuss what you are trying to achieve with the people or person who matter(s). And you need to do that in a manner that will appeal to them. Think from their perspective. Do not position this as something that is going to help you; rather as something that is going to help them. Talk in terms of your increased engagement and overall productivity. No doubt your organisation is looking at cuts. Working flexibly can be about doing more with less. Cutting travel times, increasing creativity, greater efficiencies. That’s how to position this – it’s not about bath times, occasional school runs and meet the tutor evenings. You’re not asking for a favour, you’re proposing a more efficient/effective form of working.

      In my response to Graham’s comment I have said how important trust is and stressed how it’s an individual thing; it’s up to the individual seeking change to ensure that s/he develops the trust of the people around them that the proposal can work, in fact will improve the way things are done. It’s obviously going to be a great deal easier if you are someone who has previously delivered on promises!

      And you’ve got to be strong, really strong. The easy thing to do is always going to be to answer the email, to stay later, to come in for the important meeting. But if you do that you are returning to the treadmill, impacting your morale and your overall productivity. And you’ve got to remember that (and get others around you to see that you believe it).

      Helpful?

      Matt

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