Home EmployersBest Practice Awards 2018 Best Practice Awards Winners

2018 Best Practice Awards Winners

The 2018 UK-wide Working Families Best Practice Awards were announced on 20 June 2018.

Read the case studies on the 2018 Working Families award winners and finalists and find out what they told us about their policies and practices.

My Family Care Best for mothers 

  • WINNER – Royal Air Force 

The RAF has an impressive retention rate for mothers that reflects the support it offers and proves any organisation can embrace family friendly and flexible ways of working. 

UBS Best for fathers 

  • WINNER – Unibail-Rodamco-Westfield

Unibail-Rodamco-Westfield offers fathers many forms of support to help them find the right balance between work and family life including enhanced paternity leave, Shared Parental Leave, workshops for fathers and a family buddy system. 

Carers UK Best for carers & eldercare 

  • WINNER – Centrica 

Centrica has been supporting employees with caring responsibilities since it founded its Carers Network in 2005. The network now has 1,000 members and Centrica offers paid Care Leave to help staff manage caring responsibilities and reduce stress in the workplace. 

Cityparents Best family network 

  • WINNER – Barclays  

More than 3,200 employees are members of Barclays’ Working Families Network, which hosts a multitude of support sessions and fun events throughout the year. Covering mass appeal topics and niche areas, parents are able to utilise their work place and colleagues to support family life. 

  • COMMENDED – Santander 

Cityparents Best innovation 

  • WINNER – Lewis Silkin  

A new fixed-fee HR and employment law support service from top-ranked law firm Lewis Silkin has allowed experienced lawyers looking for a better work life balance to work from home with part-time hours of their choice. It’s also creating new business opportunities for the firm. 

  • COMMENDED – Barclays 

Best for flexible recruitment 

  • COMMENDED – KnownFour 

Government Equalities Office Best returner programme  

GEO logo

  • WINNER – Lloyds Banking Group 

Lloyds Banking Group launched a dedicated Returners Programme in 2014 to help bring on board highly skilled and experienced applicants who had taken time out of their careers. The programme attracts hundreds of candidates a year and almost all successful returners go on to permanent positions within the bank. 

Best for embedded flexibility  

  • WINNER – Barclays 

Dynamic Working is Barclays’ ongoing programme to get the best from employees and teams. From recruitment adverts and onboarding processes, to a rolling programme of line manager training and continuous communication about the success of dynamic working for colleagues across the business, it is driving measurable change in how employees work. 

Best flexible working initiative  

  • WINNER – Ministry of Justice 

The Ministry of Justice (MOJ) launched its Smarter Working programme to help create a culture that is truly flexible, where people can fully commit to life both inside and outside of work. Employees have been given the support and technology that enables them to work from their core office, their home or one of many commuter hubs. The focus is on ‘what’ work is done, rather than ‘where’ work is done. 

  • COMMENDED – Yorkshire Building Society 

Best for line manager support 

  • WINNER – Unibail-Rodamco-Westfield 

Unibail-Rodamco-Westfield ensures line managers understand and support flexible working in their teams by offering a range of training programmes and one-to-one support with HR. 

Best small employer 

  • WINNER – Independent Living Fund Scotland / Pursuit Marketing (joint winners) 

Life friendly working is the mantra for the Independent Living Fund Scotland. Generous maternity and paternity packages, flexible working for all and ‘nothing off the table’ for discussion about work life balance make the public body a truly family friendly workplace. 

Pursuit Marketing offers a four-day week as standard, term-time only roles and a scheme to automatically approve small changes to employee schedules. It’s a hit with staff and delivers robust business benefits too. 

Best public-sector employer  

  • WINNER – Highlands & Islands Enterprise / Royal Air Force (joint winners) 

Highlands and Islands Enterprise (HIE) promotes economic growth across the region and offers a range of flexible working options to all staff, including those approaching retirement, to ensure they perform at their best. 

Retaining talented personnel is key for the Royal Air Force. The organization are constantly looking at new and innovative ways of being an employer of choice.   

Best large private sector employer  

  • WINNER – Lloyds Banking Group 

Lloyds Banking Group has integrated family friendly working throughout its business.  From being up-front about flexibility in job adverts and offering enhanced maternity and Shared Parental Leave to facilitating an enormous employee support network and running a successful programme for people returning to work after a career break, its family friendly polices permeate everything it does. 


The 2018 UK-wide Working Families Best Practice Awards were announced on 20 June, 2018. Find out the winners.

You can read the case studies from all the winners and finalists from 2018 in our Case Study Library.

Enquire about sponsoring an award

Award Partners 





Please do not hesitate to contact us with any enquiries and follow us on LinkedIn to be kept up-to-date with the latest employment news and events.


Make a membership enquiry button

Receive updates button