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Barclays – Winner 2018, Best for Embedded Flexibility Award

Dynamic Working is Barclays’ ongoing programme to get the best from employees and teams. From recruitment adverts and onboarding processes, to a rolling programme of line manager training and continuous communication about the success of dynamic working for colleagues across the business, it is driving measurable change in how employees work. 

Key Points

  • Around 60 per cent of employees work flexibly 
  • Employee satisfaction at 87 per cent for those working flexibly 
  • 4000 line managers trained in Dynamic Working 

Three years ago, just eight per cent of employees at Barclays said they worked flexibly. By the end of 2017, nearly 60 per cent said they worked dynamically.  

This reflects the effort Barclays has invested in promoting its Dynamic Working programme to encourage staff to work more flexibly for a better work life balance and to improve engagement, productivity and staff retention and recruitment for the business. 

Information about Dynamic Working is included in job adverts and is mentioned as part of the onboarding process for new recruits. 

Senior leaders act as the face of the campaign. They share their own experiences of working dynamically and encourage colleagues and managers to utilise it too. 

More than 4,000 line managers have attended clinics about Dynamic Working. 

When the programme began, Barclays signed up 300 employees who already worked flexibly to act as champions promoting Dynamic Working in conversations with colleagues, at team meetings and other practical ways. Now, more than 1,000 staff act as champions for the programme. 

An ongoing structured communication programme helps remind and inspire employees to make the best of Dynamic Working opportunities. Often this is done by sharing news or success stories. All communications drive staff to a Dynamic Working web portal, which includes tools, technology tips, checklists and other information to support more flexible ways of working.  

The programme has demonstrated a clear link between workplace flexibility and engagement. Employees who work dynamically are statistically five points more engaged than the rest of the organisation, according to Barclays’ staff survey. 

I’m a proud father who thankfully got a career break to support my daughter at a pivotal time as she was approaching her exams.

Mark Young