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Chelsea & Westminster Hospital NHS Foundation Trust, Winner 2011, The Legal & General Best for Carers Award

Recognition of carers as an ‘unheard’ group of employees who were hesitant about asking for support led to the development of a strategy deliberately aimed at carers working in the Trust. An ‘easy read’ guide has been developed and lunchtime sessions for carers are held, as well as sessions aimed at managing stress for carers. The message that flexible working isn’t just for parents has been communicated to managers throughout the Trust. Dependents are widely defined. Carers are assisted with paid emergency dependents’ leave as well as career break options.